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AI agents that handle thecallschatsemailssupport ticketssupport requestsescalationssupport inboxescustomer requestscomplaintssales leadsbookingsfollow-upsquestionsinbound inquiriestrainingcoachingonboardingrole-playscheck-insalertsoutagesnight shiftsmonthly figuresmonth-end reportingspreadsheetsyou don’t have time for.

Build an agent in minutes. Give it your knowledge, your voice, and the tools it needs to actually help — then put it on your website, embed it, or pick up the phone.

All agents, one platform.

A family of AI agents that share one platform — and one feature set every agent inherits.

The agents

Each is a distinct kind of agent you set up and run. Pick the shape that fits — voice & chat, email, sales, coaching, monitoring, or revenue analytics.

Platform features

Not separate agents — capabilities every agent inherits, whichever kind you pick.

Trained on your business

Drop in a PDF, paste a website URL, or upload your knowledge base. The agent answers from your real content — your prices, your services, your policies — not generic boilerplate.

Connected to your tools

Books, moves and cancels appointments in Google or Microsoft 365 calendars, updates your CRM, drafts emails and calls your own systems through webhooks. The agent doesn't just talk; it gets work done while the conversation is still live.

Speaks your customers' languages

Set a main language and add as many more as you need. The agent understands and replies in each and follows the person it's talking to — one agent for a multilingual audience.

Sounds like your business

Choose from natural voices in 22 languages and describe the delivery in your own words — calm, brisk, warm. Add a quiet room tone under the call, from office to hotel reception, so callers hear a place, not a machine.

Shares the right documents

Upload your price lists, brochures or terms once. The agent links the right file into its reply so callers and senders get the exact document they asked for — not a vague answer.

Keeps your data, not just talk

Give the agent structured tables — bookings, a price list, a stock sheet — and it looks things up and updates them right in the conversation. You and the AI both keep them current, so there's no separate spreadsheet to wire up.

Captures leads as it talks

Turn on lead capture and the agent collects the details that matter — who the person is, how to reach them, what they need — during the conversation, ready for your pipeline instead of lost after the call.

Recognises who it's talking to

Save the people behind a phone number or email address and the agent greets returning callers and senders by name and tailors the conversation — a familiar welcome instead of starting from scratch every time.

Hands over like a colleague would

When a call needs a person, the agent can call your colleague first while the caller hears hold music, tell them who is waiting and why, and connect only when they say yes. Or it announces the caller and lets them accept or decline, or puts the call straight through. (Pro and up.)

Phone numbers included — or bring your own

Your plan comes with phone numbers. Need more, or a number in another country? Connect a number from your own Twilio account: it stays yours, in your name and on your invoice, and the agent answers on it like on any other. (Pro and up.)

Tells the right person, fast

Write in plain words what is worth a phone — an urgent caller, a security report, an outage — and the agent sends it to the person or on-call group you name. And if an action fails after the call, someone gets everything needed to finish it by hand.

Emails in your look

Every email the agent sends carries your logo, colours, signature and small print — and can go out from your own domain, so customers see your business, not ours. (Own domain: Pro and up.)

Reports that write themselves

Scheduled summaries of what came in, what people wanted and what the agent could not answer — written to be forwarded, and never naming a customer.

Built for teams

Invite colleagues with roles, give people access to exactly the agents they work on, and sign in with passkeys or two-step verification.

You stay in control

Pause, edit, or shut down any agent in seconds. Every conversation logged with full transcript and AI insights, so you see exactly what was said and why a deal moved.

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